Don't take our word for it.  Read what our patients have to say about their hearing aids and the service that they receive!

"I have been wearing hearing aids since 1972 but purchased my first Starkey aids in 1998 from A Hearing Service, now O'Brien Hearing Center in 2005. I decided I wanted the newest and best technology I could get in a new hearing instrument and purchased Starkey. I feel that I am getting the best. The professional care I receive is always excellent. I recommend O'Brien Hearing Center & Starkey Hearing Instruments to all who have a hearing loss & need help." -----Ruth B. (Vincennes, IN)

"A world of joy to hear every little sound." -----Gerald H. (Vincennes, IN)

"I have had a good experience with my hearing aid. It works fine. I can hear what is going on & can communicate with most people. This is the best aid I have ever had & have been wearing an aid for over 30 years!" -----Elmer Swartzentruber (Montgomery, IN)

"I am really impressed by how well O'Brien Hearing Center took care of my hearing needs. Not only did I get the hearing aids I needed, but I was really impressed by how well Karin took the time to make sure I understood how my new hearing aids worked. She treated me as a friend listening to what I had to say, and trying different things until I could hear like I should. Her patience was really appreciated. I would recommend O'Brien Hearing Center to anyone." -----Mary M. (Oaktown, IN)

"I am very well pleased the way they have treated my father.  It has improved his hearing a lot, nothing is a 100%, but it is understandable from the way he was.  They are very kind and understanding, and caring - nice people!" -----Jimmie Y. (Freelandville, IN)

"I have enjoyed my hearing aids.  They are easy to care for and put in.  I would recommend them to anyone." -----Mary S. (Monroe City, IN)

"They are just great!" -----RW Miller

"The hearing aids are great for Sandra. Staff is very experienced & helpful. They are also smiling & cheerful." -----Sandra C.

"I have been hard of hearing all through school. I couldn't hear and it was embarrassing to be called upon to read or answer a question. I felt awful to be in a crowd and not be able to hear. I feel I was made fun of & laughed at because I couldn't hear."

"I've been so thankful to be able to come to O'Brien Hearing Center where they have helped me a lot. I hear things I never heard before! The very first time I put hearing aids on, it was amazing to hear things I never actually heard before! I was in a mall and the noise I heard was unbelievable even to be able to hear the birds sing! I was in child care and I definitely had to wear them, but I'm glad to be able to hear and my husband is really thankful that I have them."

"Hearing loss ran in my family so unless you experience a hearing loss, you can't know how it feels not to hear. I'm so thankful for the help I receive from O'Brien Hearing Center. Thank you so much! I've worn hearing aids for 26 years." -----Juanita M.

"Anyone who has been accused of selective deafness (as I was), or who is simply tired of being an aggravation to spouse & family due to hearing loss in certain frequency ranges, should definitely look into the latest products from O'Brien Hearing Center. The completeness of their testing and the range of options they will suggest make improved hearing a pleasant experience. The "service after the sale" will please the most particular person, they convinced me."-----Michael M. (Freelandville, IN)

"My hearing aids are outstanding and the service when I come in is outstanding.  My hearing aids really help me a lot and I would recommend O'Brien Hearing Center & Destiny hearing aids to everybody that needs them." -----Bob Cullison (Odon, IN)

"I am totally pleased with my hearing aids. I would recommend them to anyone. The day I got them, I didn't take them out from the time I got them until I went to bed. I like that you don't have to adjust them to hear. They're already set for you. I didn't realize how much I wasn't hearing. When I go outside the wind doesn't whistle in them." -----Catherine K. (Vincennes, IN)

"I have had good service. Everyone was very helpful." -----Helen D. (Washington, IN)

"My high frequency hearing loss happend in the military (Fort Knox) when I was age 25. For years I have avoided crowded places with lots of background noise because of me not being able to carry on a conversation due to hearing loss. At work, I always had to sit in the front row to have a chance of hearing properly."

"My wife & I finally set out to try to fix that problem. We came to O'Brien's in Jasper, liked what they could offer, went through extensive hearing tests, bought the "aids" and I am very pleased with the results. I can actually hear fine now & it has made me want to be more with people instead of being apart. In the past 2 months since the purchase, we have met 5 or 6 times to evaluate me and to adjust the "aids" to my lifestyle. I am pleased with the equipment, the service, and Terry is great to work with."-----B.Dutchess (Jasper, IN)

"When the realization dawned that I was asking people to repeat themselves, nodding and smiling a lot when I really didn't understand what was being said, sitting closer to the TV, and turning it up and up again, and wandering if my grandsons needed speech therapy (!). It seemed timely when I received the invitation to the Open House at O'Brien Hearing Center in Jasper. Now, a month after having these great Starkey's fitted and fine-tuned, I know that I was missing more than I knew, and that my sense of hearing (though not really very bad) was gradually going."

"Some people think that hearing aids means old age; they're wrong. Lots of people wear glasses and don't think twice about how importantit is to be able to see. We should feel the same about hearing aids. They are so technologically advanced that they are virtually invisible, and I already forget that I have them in my ears. It's a shock when I take them out at night and find myself back in that quiet, non-hearing world.

"Birds sing, crickets "crick", breezes blow, children laugh, footsteps come and go, people chuckle to themselves... All of these sounds I was missing out on. I had nearly forgotten that a breeze through the trees makes a sound. With my hearing aids I feel like I am again truly present in my world. It's a nice place to be."-----Diane B. (Loogootee, IN)

"My hearing aids are doing fine. I am very satisfied with O'Brien Hearing Center." -----Dexter Stuffle, (Washington, IN)

11 SE Third Street, Washington, IN 47501
812-254-6616 or Toll Free 877-254-7925
FAX 812-254-9110
Cindy O'Brien, BC-HIS, Owner

Cindy Taylor O’Brien, owner of O’Brien Hearing Center, has over 21 years of dispensing experience. Cindy is a graduate of Loogootee High School class of 1990. After over 6 years of managing A Hearing Service, she purchased it. The company name was then changed to O’Brien Hearing Center. Cindy’s corporate office is in Washington Indiana. She also had 2 other full-time offices one in Jasper & one in Vincennes.  In October of 2013, she sold the Vincennes office to Karin Schmidt, Hometown Hearing.  Karin was trained by Cindy, working for her since 2005, and was ready for her new business adventure.  In February, the Washington office was moved to our current location on SE Third Street.  February 16, 2015 was the first day at this new office.

Cindy continuously updates herself on the latest in hearing aids by attending local, state, & national meetings, conventions, & seminars. She completes 20 to 30 hours of continuing education yearly. Cindy is a current board member of Indiana Hearing Aid Alliance and was the secretary for many years. She is also a member of the International Hearing Society. She is very familiar with the latest technology & programming in all different kinds of hearing instruments. She is a Board Certified Hearing Instrument Specialist.

Cindy resides in Loogootee with her husband, David.  They have one daughter, Ashley.  She enjoys reading, camping, computers, cooking, and swimming. She loves working with people and enjoys that part of her career immensely.

Email Cindy

Donna Dunn, PM
Donna Kirkley, Practice Manager

Donna Kirkley joined our company in December 2005, and works primarily at our Washington office.  She is O'Brien Hearing Center's Practice Manager and handles all personnel concerns and issues.  Donna also does all the insurance billing & is also Cindy's corporate secretary.  Donna brings to our company many years of personnel management and customer service experience.  Donna is a 1991 graduate of Loogootee High School.

Donna resides in Loogootee with her husband Chuck.  She enjoys working with her sister, Cindy at our Washington & Jasper offices.  The daily challenges of her job which include assisting patients and making minor repairs on several different hearing aid types are very rewarding for Donna.  She enjoys working with the public and assisting others.  Donna is an avid dog lover and her hobbies include reading, sewing, arts & crafts, traveling, and spending time with her family.

Email Donna

Chris Taylor 
Chris Taylor, PCC (Patient Care Coordinator)

Chris Taylor, Cindy O'Brien's nephew, joined our company in May of 2007.  He works primarily out of our Washington office as a Patient Care Coordinator.  Chris is currently a Junior at Vincennes University Jasper Center.  His major is in computer programming, but he is thinking about changing it t o Computer Networking.

Chris resides in Washington.  His hobbies are computers and games.  He enjoys spending time with his grandparents in Shoals.  His mother and step-father reside in Edinburgh.

Email Chris

Our Favorite Links:

Starkey Laboratories, Inc.


The Starkey Hearing Foundation


International Hearing Society (IHS)


National Board Certification in Hearing Instrument Sciences (NBC-HIS)


Mid America Conference on Hearing


National Institute for Occupational Safety and Health (NIOSH)


Cindy & Donna

Cindy O'Brien & Donna Kirkley


O'Brien Hearing Center, Inc.

11 SE Third Street

Washington, IN 47501

812-254-6616 OR Toll Free 1-877-254-7925

FAX 812-254-9110

As a service to our patients, we are pleased to offer the CareCredit (SoundChoice) card, the nation's leading patient payment plan. With CareCredit you can finance 100% of your hearing expenses and there are no upfront costs, no annual fees, and no pre-payment penalties. So, you can begin care today and conveniently pay with low, monthly payments.

CareCredit offers several payment plans so you can find one that works best for you. With the popular No Interest Payment Plans* there are no interest charges if you pay your balance in full within the specified time period. O'Brien Hearing Center offers 3 & 6 Month No Interest Plans and 12 Month No Interest with highest technology. Monthly payments can be as low as 3% of your balance. For care from $1,000 to over $25,000, CareCredit offers 24, 36, 48, & 60 month plans with low monthly payments available.

CareCredit can be used by the whole family for ongoing care without having to reapply. And by using CareCredit, you can save your other credit cards for household or unplanned expenses. It only takes a few minutes to apply for CareCredit and you'll receive an online decision in seconds! Apply now or see our staff for more details.

* terms and conditions